The Basics
What Are My Target Interests and Do I Really Need Them?

They Are Categories of Websites You Wish to Target in a Particular Campaign.
Including More Interests to Increase the Likelihood of Being Featured Across Websites Is Highly Recommended.
Additionally, You May Target Verticals That Better Align With Your Target Audience or the Product or Service Being Promoted.

Why Do I Need Jubna Ads?

Jubna Offers You a Non-intrusive and Better Way to Get Quality Leads and Exposure for Your Business.

Is It Guaranteed That I Get Clicks on My Ads?

The Volume of Clicks Your Campaigns Receive Depends on Many Factors Including:
1- Your Ad’s CTR.
2- Your Ad’s CPC Bid.
3- Your Targeting Settings.
4- Your Budget Settings.
5- Competition From Other Advertisers on the Network.

In Case You Do Not Receive Enough Clicks, Consider Broadening the Targeting (Interests Targeting, Increasing Your Bids, and Creating New Ads That Are More Engaging.
Contact the Support Team to Get Tips and Tricks on Creating Effective Ads.

What Size Should My Ad Image Be?

The Standard Minimum Size Is 475x264.
You Can Upload Images Greater Than These Dimensions and Crop Them Before They Are Saved Using Our Jubna Cropping Tool.

How Does Jubna Ensure the Quality of Its Ad Network?

Jubna Employs a Comprehensive Vetting Process for Publishers and Advertisers to Maintain a High-Quality Ad Network.
This Includes Content Review, Site Functionality Checks, Background Checks, and Adherence to Our Strict Standards and Lab Policies to Ensure a Safe and Engaging Environment for All Users.

What Types of Ads Can I Create With Jubna?

Jubna Supports Various Ad Formats Including Native Web Ads, Native Push Ads, and Native App Ads.
This Flexibility Allows Advertisers to Choose the Most Effective Format for Their Campaign Goals and Audience Engagement Strategies.

Are There Any Content Restrictions for Ads on Jubna?

Yes, Jubna Prohibits Ads That Contain or Promote Illegal Products, Services, or Activities,
As Well as Any Content That Is Deceptive, Misleading, Excessively Violent, Sexually Suggestive, or Discriminative.
All Ads Must Comply With Our Advertising Policies to Ensure a Positive Experience for Users.

Can I Use Jubna for B2B Advertising?

Yes, Jubna Supports Both B2C and B2B Advertising Campaigns.
You Can Target Your Ads Based on Business-Related Interests and Geos to Reach Your Desired Business Audience Effectively.

What Is the Policy on Ad Content or Landing Page Changes After Approvals?

Once an Ad Is Approved, Any Significant Changes to Its Content May Require Re-Submission for Review.
Minor Changes, Such as Correcting Typos or Updating URLs Without Changing the Landing Pages, May Not Require Additional Review.
Please Refer to Jubna’s Ad Policy Guidelines for More Information.

How Does Jubna Handle User Privacy and Data Protection?

Jubna Is Committed to User Privacy and Complies With All Applicable Data Protection Regulations.
We Use Data Responsibly to Enhance Ad Targeting and Effectiveness While Providing Users With Options to Control Their Data Preferences.

How Do I Pause or Delete an Ad Campaign?

You Can Pause or Delete Your Campaign at Any Time Through Your Jubna Dashboard.
Navigate to the Campaign You Wish to Modify and Use the Controls to Pause or Delete.
Changes Take Effect Immediately, but Any Spent Budget Cannot Be Refunded.

How Can I Appeal an Ad Disapproval on Jubna?

If Your Ad Is Disapproved and You Believe It Was a Mistake, You Can Request a Review.
Please Provide Details Supporting Your Appeal Through Your Account Manager or Send Us A Support Ticket via the Support Section in Your Account.
Our Team Will Reassess Your Ad in Light of the Information Provided.

How Does Jubna Handle Ad Fraud and Click Spam?

Jubna Employs Sophisticated Fraud Detection Techniques to Identify and Prevent Fraudulent Activities.
Our System Continuously Monitors for Suspicious Patterns and Invalid Clicks to Protect Advertisers’ Spending and Ensure the Integrity of Campaign Data.
In Case Invalid Clicks Are Detected From a Particular Source, Such Clicks Are Usually Reversed Back Into Advertiser Accounts.

Can I Use Jubna to Promote Events?

Yes, Jubna Is an Effective Platform for Promoting Events.
You Can Target Your Ads to Specific Geographic Locations or Interest Groups to Reach Potential Attendees.
We Recommend Creating Engaging Ads That Highlight the Benefits of Attending Your Event Several Months in Advance.

Can Jubna Ads Link Directly to an Online Store or Product Page?

Yes, Jubna Ads Can Link Directly to Your Online Store or Specific Product Pages.
This Direct Approach Can Effectively Drive Sales by Minimizing the Steps Users Need to Take to Make a Purchase.
Ensure Your Landing Pages Are Optimized for Conversion to Maximize the Effectiveness of Your Ads.

What Are Jubna’s Policies on Data Usage and Privacy?

Jubna Adheres to Strict Data Usage and Privacy Policies in Compliance With Global Regulations Such as GDPR and CCPA.
We Prioritize User Consent, Data Security, and Transparency in How Data Is Collected, Used, and Shared.
Advertisers and Publishers Are Expected to Uphold These Principles When Engaging With Our Platform.

Can Jubna Ads Be Targeted to Specific Geographic Locations or Demographics?

Yes, Jubna Offers Sophisticated Targeting Options That Allow Advertisers to Tailor Their Campaigns Based on Geographic Location, Demographic Data, User Behavior, and More.
This Enables More Precise Targeting and Higher Conversion Rates.

Are There Any Content Restrictions for Advertisements on Jubna?

Yes, Jubna Maintains Strict Content Guidelines to Ensure High-Quality, Non-intrusive Advertising.
Prohibited Content includes, but Is Not Limited to, Hate Speech, Adult Content, Excessive Violence, and Any Form of Illegal Activity.
All Ad Content Must Comply With These Guidelines to Be Approved for Use in the Network.
You Can Use Google Vision AI Standards to Ensure Our Advertisers Meet Globally Acceptable Guidelines.

What Kind of Customer Support Can Advertisers Expect From Jubna?

Advertisers Can Expect 24/7 Customer Support via Email, Phone, and Live Chat, Along With Access to a Dedicated Account Manager for Personalized Service.

What Types of Reporting Does Jubna Offer to Advertisers? Can It Be Downloaded in Order to Present to Management?

Jubna Offers a Detailed Reporting Dashboard That Provides Insights Into Ad Performance, Including Metrics Like Impressions, Clicks, CTR, and More, Helping Advertisers Make Informed Decisions.
Yes, These Reports Can Be Downloaded in an Excel Sheet Format for Further Analysis, Scrutiny, and Presentation.

What Security Measures Does Jubna Implement to Protect Against Ad Fraud?

Jubna Employs Multiple Layers of Security, Including Real-Time Fraud Detection Algorithms, Regular Audits, and Collaborations With Trusted Third-Party Services to Identify and Prevent Fraudulent Activities.
Our Commitment to Security Helps Protect Advertisers and Publishers From Potential Losses Due to Ad Fraud.

How Does Jubna Handle User Privacy and Data Protection?

Jubna Is Committed to User Privacy and Adheres to All Relevant Data Protection Regulations, Including GDPR. We Employ Encryption and Secure Data Storage Practices to Protect User Data.
Furthermore, We Work With Publishers That Provide Users With Transparency and Control Over Their Data Preferences.

Can Jubna Ads Run on Mobile Devices?

Absolutely. Jubna Ads Are Engineered to Display Responsively Across All Devices, Including Desktops, Tablets, and Smartphones, Ensuring Your Campaigns Can Reach Your Audience Wherever They Are.

Managing Campaigns
Why Is My Campaign Not Spending?

There Are Several Reasons Why Your Campaign Might Not Be Spending.
Your Daily Budget Might Be Too Small, Your Chosen Verticals Are Very Narrow, or Your Cost per Click (CPC) Is Too Low for the Targeted Countries.
Also, Some Creatives / Titles Might Not Drive Attention and in Turn Not Get Enough Clicks, so Consider Trying Different Creatives and Titles.
Check With Your Account Manager or the Customer Support Team to Ascertain the Right Prognosis.

Do I Need to Create More Than One Campaign?

Creating Multiple Campaigns With Different Creatives Will Increase the Likelihood of Conversion.
You Should Test Multiple Campaigns Often, and Use Variation in Copy, Design, and Captions.
This Process Helps You to Know Which Campaign Is Performing Better.

Why Are My Ads Not Being Approved?

There Are Various Reasons Why Your Ads Are Not Approved Including but Not Limited To:
1- Celebrity / Government Official Image or Mention.
2- Shocking, Emotional, Arousing Disgust, or Sexually Suggestive.
3- Gambling / Alcohol / Tobacco Related Ads.
4- Illegal Use of a Trademark.
5- Inactive Target Landing Page.
6- Inappropriate Target Landing Page.
7- Inappropriate / Low Quality / Blurry Ad Image.
8- Invalid Target URL.
9- Medical or Drug Ads.
10- Misleading or Overpromising.
11- Offensive / Encouraging Violence or Hate.
12- Religious or Political Ads.
13- Significant Skin Exposure.
14- Watermarked Image.

In Case an Ad Is Rejected, the Reason Will Be Stated Right Next to the Ad for Your Reference.
You Can Edit Rejected Ads and Save Them to Allow Our Editorial Team to Review Them Again.
You Can Always Reach out to Your Account Manager or the Customer Support Team for Further Clarifications.

Can I Target My Ads to Specific Geographic Locations?

Yes, Jubna offers geo-targeting options that allow you to direct your ads to users in specific countries.
This enables you to tailor your advertising efforts to the most relevant audiences based on your business needs.

How can I measure the performance of my ads?

Jubna Provides a Detailed Yet Simple Reporting Dashboard That Allows You to Track Various Metrics Such as Impressions, Clicks, Conversion Rates, ROI, and More.
Additionally You Can Use Our Suite of Tracking Options to Get Deeper Data on What Sources or Ads Generate the Most Conversions.
These Insights Can Help You Understand Your Ad Performance and Make Informed Decisions to Optimize Your Campaigns by Focusing on the Best Ads Combined With the Best Sources of Traffic.

How Do I Set up a Retargeting Campaign on Jubna and Facebook?

Retargeting Campaigns Can Be Set up by Placing Your Retargeting Pixel From Your Favorite Social Media Platform on Your Website.
This Allows You to Capture Information About Your Site Visitors and Retarget Them With Specific Ads Tailored to Their Browsing Behavior Through Social Media Ads.

Can I Schedule My Ads to Run on Specific Dates?

Yes, Jubna Offers Ad Scheduling Features That Allow You to Specify Days When Your Ads Should Be Active.

What Support Does Jubna Offer for Creating Ad Creatives?

Jubna Provides Guidelines and Best Practices for Creating Effective Ad Creatives.
Certain Title Language Corrections Are Applied Automatically. For Advertisers Who Require Additional Assistance, Our Support Team Can Offer Advice and Direct Assistance in Creating High-Performing Ad Creatives and Campaign Management.
Speak to Your Account Manager to Check if Your Account Qualifies.

How Can I Target My Competitors’ Audience With Jubna?

While Directly Targeting Your Competitors’ Audience Is Not Possible, You Can Use Interest Categories/Verticals That Align With Your Competitors’ Audience Demographics and Interests.
This Allows You to Indirectly Target Users Likely to Be Interested in Your Competitors’ Products or Services.

Can I Export My Campaign Data for Offline Analysis?

Yes, Jubna Allows You to Export Campaign Data in Various Formats for Offline Analysis.
This Feature Enables You to Perform Detailed Data Analysis Using Your Tools and Integrate Your Advertising Data With Other Business Metrics.
Browse to Your Reports Section to Generate Detailed Reports.

How Can I Ensure My Ads Are Inclusive and Appeal to a Diverse Audience?

To Create Inclusive Ads, Consider Using Diverse Imagery and Language That Resonates With a Wide Range of Individuals.
Understand Your Audience’s Values and Ensure Your Messaging Aligns With Those Principles.
Testing Different Ad Variations Can Also Help Identify What Appeals to Different Segments of Your Audience.

Does Jubna Support Dynamic Ad Content?

We Are Constantly Evolving and Working to Ensure We Offer Dynamic Content to Our Advertisers.
This Capability Will Allow Advertisers to Alter Their Ad Messages Based on Real-Time Data, Such as User Behavior, Time of Day, and Weather Conditions.
This Enables More Personalized and Effective Advertising.
Stay Tuned.

What Integration Options Does Jubna Offer for Mobile Apps?

Jubna Provides APIs for Both Android and iOS Platforms, Allowing Easy Integration of Ads Into Mobile Applications.
The APIs Are Designed to Be Ultra-Fast and Efficient, Minimizing the Impact on App Performance.

Can Jubna Ads Be Customized Based on Device Type?

Yes, Jubna Offers Device-Specific Ad Customization, Which Allows Advertisers to Optimize Their Ads for Different Devices Such as Smartphones, Tablets, or Desktops.
This Ensures That the Ads Look Great and Perform Well, Regardless of Where They Are Viewed.

Does Jubna Support A/B Testing for Ads?

Yes, Jubna Supports A/B Testing Capabilities, Allowing Advertisers to Test Different Versions of Their Ads to Determine Which Performs Best Based on Specific Metrics Such as Engagement or Conversion.
This Feature Helps Refine Ad Strategies and Increase Overall Campaign Effectiveness.

Reporting and Optimization
Where Do I Place My JS Conversion Pixel for Tracking?

Make Sure It Is Placed on the (Thank You) or (Order Complete) Page of Your Website, or the Page That a User Is Directed to Following a Form Submission or Completing of a Sale.

What Is S2S Tracking?

Server to Server (S2S) Conversion Tracking Is the Method of Tracking Conversions Through Your Server Rather Than Using Pixel-Based Tracking Through Your Browser.
An Identifier Called a Click ID Is Generated to Track a Click or Tap by a User on a Particular Ad.
To set up S2S Tracking It Is Recommended to Consult With a Technical Specialist.

What Should I Do if I Experience Issues With My Ad Campaign?

If You Encounter Any Problems With Your Campaign, Our Customer Support Team Is Here to Help.
You Can Contact Us Through Your Jubna Account Support Section for Assistance With Troubleshooting,
Campaign Adjustments, or Any Other Inquiries You May Have.
An Account Manager Will Also Be Assigned to You to Make Your Experience Seamless.

How Do I Optimize My Campaigns for Better Performance?

To Optimize Your Campaigns, Consider Experimenting With Different Ad Creatives, Targeting Options, and Bid Strategies.
Additionally, Utilizing A/B Testing Can Help Identify the Most Effective Set of Ads and Targeting for Your Specific Objectives.
Jubna’s Platform Also Offers Conversions Tracking Features and Recommendations Based on Performance Data to Guide Your Optimization Efforts.

How Can I Increase My Ad’s Click-Through Rate (CTR)?

To Increase Your Ad’s CTR, Focus on Creating Compelling Ad Copy, Using High-Quality Relevant Images, and Optimizing Your Targeting Settings.
Testing Different Ad Variations Can Also Help You Identify What Resonates Best With Your Audience.
It Is Also Recommended That You Utilize the Ad Mixer Feature When Creating Ads to Get as Much Options as Possible.

What Are the Best Practices for Ad Creative on Jubna?

Best Practices Include Using Clear and Engaging Images, Concise and Compelling Ad Copy, and a Strong call to action.
Ensure Your Ad Is Relevant to Your Target Audience and Reflects the Tone and Branding of Your Website or Product.

What Analytics or Metrics Does Jubna Provide for Ad Performance Tracking?

Jubna Provides a Range of Analytics Including Impressions, Clicks, CTR (Click-Through Rate), Conversion Rate, Cost per Lead, and More.
These Metrics Are Crucial for Understanding the Performance of Your Campaigns and for Making Data-Driven Decisions.
It Is Highly Recommended to Install Our Tracking Pixel or Our S2S Tracking in Order to Get Full Performance Data Which Is Crucial to Optimize Your Campaigns Towards Your Goals.

What Should I Do if My Ad’s Performance Suddenly Drops?

A Sudden Drop in Ad Performance Can Be Attributed to Various Factors, Such as Market Changes, Audience Fatigue, or Increased Competition.
We Recommend Reviewing Your Campaign Settings, Refreshing Your Ad Creatives, and Experimenting
With Different Targeting Options. Additionally, Our Support Team Is Always Here to Help Analyze and Suggest Improvements.

What Strategies Can I Use to Outperform My Competition on Jubna?

To Outperform Your Competition, Focus On Creating High-Quality, Engaging Ad Creatives, Utilize A/B Testing to Find the Most Effective Messages, and Leverage Advanced Targeting Options to Reach Your Ideal Audience.
Also, Focus on Optimizing Your Bids to Focus on Your Best-Performing Sources.

Billing
How Can I Add Funds to My Advertiser Account?

Jubna Offers a Range of Funding Options Which Include
Credit Card Payment, PayPal, Wire Transfers, and USTD.
Learn More at https://www.jubna.com/Payment-Methods.
Keep in Mind the Country of Your Residency Determines the Available Payment Method Options.

What Is the Minimum Funding I Can Do?

The minimum funding to fund your Jubna account is $50

General
What Kind of Analytics Does Jubna Provide to Advertisers and Publishers?

Jubna Provides Detailed Analytics That Includes Metrics Like Click-Through Rates, Impression Counts, User Engagement Levels, and Conversion Rates.
Our Platform Also Offers Insights Into Audience Demographics and Behavior, Enabling Clients to Optimize Their Campaigns Based on Data-Driven Decisions.

What Support Does Jubna Offer for Troubleshooting Technical Issues?

Jubna Provides Comprehensive Support Through a Dedicated Technical Team Available to Assist With Any Issues or Queries.
Support Channels Include Email, Phone, and a Knowledge Base With Troubleshooting Guides and FAQs.

Does Jubna Provide APIs for Custom Integration?

Yes, Jubna Offers a Range of APIs That Enable Custom Integration With Your Existing Systems, Such as Analytics Platforms.
These APIs Allow for Deeper Data Synchronization and More Tailored Advertising Strategies.

How Does Jubna Address Ad Blocking Technologies?

We Focus On Delivering High-Quality, Non-intrusive Ads That Enhance User Experience, Which Reduces the Likelihood of Users Employing Ad Blockers.
However, Jubna Has Advanced Selective Technology Available to Avoid Ad Blockers.
Please Contact Your Account Manager for More Information.

How Does Jubna Ensure Compliance With International Advertising Standards?

Jubna Adheres to International Advertising Standards and Regulations by Implementing Rigorous Compliance Checks and Ongoing Monitoring.
This Includes Adhering to the Guidelines Set forth by Organizations Such as the Interactive Advertising Bureau (IAB) and Local Regulatory Bodies.

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